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The Chief Troublemaker on Small Business: Whale Hunting Is Your Metaphor for Landing Large Accounts

by Jill Foster on June 5, 2009

At a recent Vistage meeting, I had the pleasure of hearing Tom Searcy, author and CEO of Hunt Big Sales, a sales consulting and training company, talk about how small businesses can land big sales that will transform their companies. Tom likens the process to whale hunting, which: requires planning and skills, can’t be done by one person (it takes a village, actually), and can keep a large number of people fed (or employed) for a long time.

Tom says that whales are like large companies and we all know that large companies usually buy from other large firms because they:

  • Are perceived as having more resources
  • Have a more well-known brand and reputation
  • Speak the language of whales
  • Represent less risk and more security

We’ve heard it before:
“Nobody gets fired for picking (fill in large company name).”

So how is a small business supposed to compete against the big guys?

Tom says that large companies pick small companies when they are looking for an advantage in their business, specifically:

  • Innovative solutions that are usually not associated with larger, bureaucratic companies
  • Access to the brightest talent
  • Speed and nimbleness
  • Knowledge of a niche market
  • A relationship with a company where they’re not just another customer

Ultimately, small businesses can only land the big sales when:

  • Executive management is involved in the sales process because whales will only talk to senior staff
  • Someone on the customer side believes the small business can help them move the needle in their business in a big way

My favorite quote from Tom:

People only buy what they can safely sell to others, or defend if challenged. Our job as whale hunters is to equip and train the buyers to defend themselves from the attacks that will come later.

Landing a whale obviously has financial benefits to a small firm. But there are other, intangible benefits: attracting other whales, attracting the best staff, and transforming your company because whales require and demand a different level of staffing and service.

Who’s ready to go whale hunting?

Founder/CEO and self-proclaimed Chief Troublemaker of Matrix Group International Joanna Pineda is a Women Grow Business enthusiast. She is known for her visionary big-picture thinking and drive for excellence. Combining her broad liberal arts background and passion for technology, she started Matrix Group in 1999, today a leading interactive agency. As a trusted advisor, Joanna inspires and motivates her clients and employees alike to simply, “be better” with her mantra being: Do or Do Not. There is no try!

[cross-posted with permission from J. Pineda including graphic from MatriX Files]

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