The Secret to Keeping your Customers Coming Back for More in 2012 #12SMBTip

by Guest Contributor on December 19, 2011

This year we’re marking the holiday season with a series called “12 Ways to Makeover Your Small Business in 2012“, featuring daily video content from our sponsor, Network Solutions. The video below is part of that celebration.

Today’s video features Terry Starbucker St. Marie, Small Business Strategist, Co-Founder of SobCon (@starbucker)

Click here if you’re unable to view the YouTube Video above.

In this video:

So you brought in a lot of new customers in 2011, but how do you keep them coming back in 2012? Terry offers some simple, effective advice on improving your business processes by listening to what your customers have to say and keeping in touch.

About Terry: Terry has been in the business world for more than 28 years in various leadership positions. Through his experience and learnings, he has developed his philosophy, “Half-Fullism”. He is also very active in the social media arena, as co-founder of SOBCon (Successful Online Business Conference) with Liz Strauss.

Ring in the New Year for your small business with a new domain name. This month only, purchase a domain name for $1.99, the lowest price of the year. This offer expires December 31st. Visit http://bit.ly/12SMBtips to redeem. Terms, conditions and limitations to this offer apply.

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