An Exercise Every Business Leader Needs to Do Most business writing I read is awful—boring, verbose—and absolutely ignores the audience in any way other than to demonstrate how smart the author thinks he or she is. There are exceptions, of course— those whose voice, personality and humanity jump out at you when you read. So [...]
Libby Wagner
People want to imagine it takes different skill sets to influence types of different people— based on their position especially and their relationship secondarily. For example, some believe that influencing “up,” toward your superiors, is the most challenging of all; others believe they have no power to influence vendors or suppliers or customers. In reality, [...]
opensourceway Commitment Versus Compliance Sometimes, as leaders, when we take a look at the kind of discipline and commitment it takes to build and sustain a “Profit Culture,” we just think it’s a lot of work, a lot of effort, and it seems like it will require Herculean effort to pull it off. Where are [...]
The most effective delivery of an honest message in business balances both accountability and respect. This is particularly true if the target of our honesty is someone whom we’d like to influence to change, to encourage “followership”, and especially if what we’re trying to do is to create long-term commitment rather than short-term compliance. [...]
Confrontation has gotten a bad rap. It is one of the most important skills women in business need to develop as leaders.




