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empathy in business

by Jill Foster on November 10, 2009

Community Building Breakthroughs: Got Empathy?

by Jill Foster on November 10, 2009

My daughter is a tween who just started middle school. Every school day she wakes up to live in her world. Her essentials (and I mean essentials in every sense of the word): Clean pair of UGG® boots Fully charged iTouch Umbrella if it rains Cell phone for texting I am a women in my [...]

by Jill Foster on October 5, 2009

On Clients and Marketable Nuggets, an Entrepreneur Asks: What is Grok?

by Jill Foster on October 5, 2009

What is grok? A techi geek word, to grok is a coinage of science-fiction writer R.A. Heinlein, meaning to understand something thoroughly by having empathy with it. Urban Dictionary also defines it as “to drink” (I’m definitely not referring to that meaning of grok in this post!). (Image Points of View by RickyDavid, Creative Commons) [...]