All day long, I sit in meetings where my staff, clients and I try to intuit what customers and members want. We look at usage reports, search logs, customer feedback forms, guestbook entries, and survey results. All of these sources give us insight into what customers do, seek and want. But after conducting a focus [...]
Matrix Group
by Jill Foster on May 22, 2009
Chief Troublemaker on Client Feedback Communities: Ask What Your Clients Want
by Jill Foster on May 22, 2009
by Jill Foster on April 2, 2009
Chief Troublemaker Joanna Pineda on the Meal Metaphor in Business
by Jill Foster on April 2, 2009
Founder/CEO and self-proclaimed Chief Troublemaker of Matrix Group International Joanna Pineda is a Women Grow Business enthusiast. She is known for her visionary big-picture thinking and drive for excellence. Combining her broad liberal arts background and passion for technology, she started Matrix Group in 1999, today a leading interactive agency. As a trusted advisor, Joanna [...]
